crikya Responsible Gaming — Your safety is our priority
crikya believes entertainment should always be safe and healthy. Use deposit limits, self-exclusion, and time-out features to keep your gaming enjoyable.
What is Responsible Gaming and why does it matter?
Online betting and casino games are a form of entertainment — but that entertainment stays enjoyable only when it remains in control. Responsible gaming at crikya means staying aware of your budget, time, and mental wellbeing, and seeing gaming as a source of joy in life rather than a solution to problems.
We believe every player's safety and wellbeing is our highest priority. That is why crikya offers tools and features that help you stay in control of your gaming. From setting deposit limits to self-exclusion — our platform is with you according to your preferences.
On this page you will learn how to play responsibly, what the signs of problem gambling are, and what protective tools crikya offers. Remember — crikya is only for those aged 21 and above.
To register at crikya or place bets, you must be at least 21 years old. We are committed to age verification and take every measure to keep minors protected from accessing the platform.
Our Protective Tools
crikya offers the following tools to give every player full control over their gaming experience.
Set a Deposit Limit
Decide how much money you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Requests to increase a limit require processing time, but lowering a limit is instant. This is the most effective way to keep direct control over your budget.
Set Time Limits
Set how much time you will play each day or each session. When the time is up you will automatically receive an alert and the session will end. Keeping to a set time makes it easier to handle other daily tasks and spend time with family.
Self-Exclusion
If you feel you need a break from gaming, choose the self-exclusion option. Your account can be temporarily closed for 30 days, 3 months, 6 months, or 1 year. During this time it will not be possible to log in or place bets. Our support team will assist you through this process.
Cooling-Off Period
If you want a temporary break but do not want permanent self-exclusion, take a cooling-off period of 24 hours to 30 days. During this time your account will be restricted. This feature is especially useful for stepping back and assessing your situation with a clear head.
Transaction and Gaming History
View a detailed history of all your deposits, withdrawals, and bets. Review your spending patterns and understand how much time and money you are spending and where. Awareness is the first step toward responsible gaming.
24/7 Support and Advice
If you feel gaming is getting out of control, contact our live chat support without delay. Our support team is active in Bengali 24 hours a day and is ready to give you the right assistance and guidance.
Recognize the Signs of Problem Gambling
When gaming becomes a problem, certain signs appear. Honestly assess whether any of the following apply to you or someone you know.
Financial and Behavioral Signs
- Placing larger bets to recover lost money
- Using money meant for bills, rent, or food on betting
- Gambling with borrowed money or by selling assets
- Feeling that money has less value unless it is used for betting
- Being unable to stop even after losses
Emotional and Social Signs
- Hiding gaming activity from family and friends
- Feeling restless, irritable, or anxious when unable to play
- Neglecting work, studies, or family responsibilities
- Repeatedly failing when trying to stop betting
- Gambling to escape stress or emotional pain
Tips for Healthy and Responsible Gaming
- Set a budget: Decide in advance how much you will spend on entertainment each week or month and do not go beyond that limit. Betting is a part of entertainment — not a way to earn a living.
- Set a time limit: Decide in advance how long you will play. Set a timer on your phone or use crikya's time limit feature. Avoid long sessions.
- Accept losses: Both winning and losing are possible in betting. If you lose, do not place more bets trying to recover — that is the most dangerous habit.
- Enjoy other entertainment: Do not make betting your only form of entertainment. Keep a balance with family, friends, sports, or hobbies.
- Know your mental state: Do not bet when you are angry, frustrated, sad, or under the influence. Play and make decisions with a clear head.
- Do not play with borrowed money: Never use borrowed money or money set aside for essential expenses on betting. Only spend what you can afford to lose without affecting your household.
- Take regular breaks: Instead of playing for long stretches at a time, take breaks occasionally. Use the cooling-off period when you feel you need to step away from gaming.
- Seek help when needed: If you sense a problem, contact our support team right away or use the self-exclusion feature.
Protection of Minors
crikya strictly provides services only to those aged 21 and above. We follow an age verification process to prevent minors from accessing the platform.
If there are children or teenagers in your home who use your device, take the following steps:
- Use a strong password for your crikya account and do not share it with anyone.
- Install parental control software on your browser or device that blocks access to online betting sites.
- Always log out after use and keep the auto-login feature turned off.
- Talk honestly with children and teenagers about betting and help them understand that it is a form of entertainment intended for adults.
Only for those aged 21 and above. Opening an account or placing bets by minors is strictly prohibited.
Self-Exclusion and Deposit Limits — How to Set Them
Self-Exclusion Process
To self-exclude, contact crikya's live chat support or send an email to [email protected]. Let us know how long you want to be excluded (30 days, 3 months, 6 months, or 1 year). Our team will restrict your account within 24 hours and send a confirmation.
During the self-exclusion period, logging in to your account, making deposits, or placing bets will be completely suspended. Any existing balance can be withdrawn after the period ends.
Set a Deposit Limit
Contact the support team to set a daily, weekly, or monthly deposit limit on your account. Lowering a limit takes effect immediately.
Please note that the minimum deposit at crikya is ৳300 and the minimum withdrawal is ৳1,000. Deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer.
Need help? We are always here
Our 24/7 Bengali support team is ready to help you with any issue — whether it is setting a deposit limit, self-exclusion, or simply getting advice.
Common Questions about Responsible Gaming
Enjoy crikya safely
Play responsibly and enjoy the best games at crikya.